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If you’re not a ChatGPT Plus user (and you really should be – it’s cheap and high value), you can copy and paste the prompt below into the free chat window, and you’ll still have a high-value experience.<\/p>\n
Other AI tools are available – swap out ‘ChatGPT’ with ‘Google Bard,’ ‘Perplexity AI’ or whatever you’re using, and the outputs should still be useful. You’re mileage may vary, depending on the model you use. A brief note for the gen AI model nerds: I’ve tried it with various versions of Llama v2, with some interesting results.<\/span><\/p>\nThat sent me down a rabbit hole around corporate (and general) L&D use cases, the corporate value of these tools, business cases and all sorts that I’ll gloss over here.<\/span><\/p>\n<\/div>\n\n
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The prompt, ready for you to copy and paste:<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n
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I want you to act as an expert in coaching people how to use ChatGPT.<\/i><\/p>\n
You’ll ask me to share my job description in the next prompt, then, based on that information, I’d like you to create a list of versatile use cases for ChatGPT that are specifically applicable to my role.<\/span><\/p>\nThis list will be organised into distinct sections, each highlighting how ChatGPT can be utilised in my professional context. The sections will include practical examples and direct requests you can make to ChatGPT to enhance your work efficiency and productivity.<\/span><\/p>\nPick one of the examples that’s very specific to my role, and coach me on how to iterate through one of the use cases, highlighting to users how they can ask more questions to improve the quality of ChatGPT’s outputs.<\/p>\n<\/div>\n<\/div>\n<\/blockquote>\n
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Hopefully this clearly illustrates a high value point… you can ask these tools to help you use them. This is the first time we’ve ever being able to meaningfully talk to the technology, and we should leverage that capability everywhere we can.<\/span><\/p>\nIn a corporate environment, this means that first-line support should be the tool itself.<\/span><\/p>\nIs it any good?<\/b><\/h3>\n<\/div>\n<\/div>\n <\/p>\n
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\nSpoilers<\/b>: it did an alarmingly good job.<\/p>\n
It’s not perfect (a bit like that image ^ – you got so, so close, DALLE.3), but it really highlighted for me these things *will* be able to do parts of my job better than me, further confirming that leaning into talking about technology is probably still a decent career move…<\/p>\n
To explain my personal experience with the prompt \/ GPT assistant… it suggested various things I already do, which was both great and gently alarming at the same time. While iterating through the prompt and testing it, it suggested a project idea eerily similar to one I’m actively working on. I’m not going to share any details here, although if you work in Balfours, there’s a Yammer post floating around that includes the full transcript of one of the chats.<\/span><\/p>\nThe process demonstrated loud and clear that these tools are very capable in their base state (without any significant data or extra training). In technical terms, we’re using a ‘foundation model’ and it gave me some hope that no matter what <\/span>you<\/b> do, using this approach will guide you on where to start with these tools.<\/span><\/p>\nIn the interests of full disclosure… it also highlighted the benefits of a particular AI project type that I’d never thought of before. Despite this gently offending my ego (I’m an expert!?), I’m sharing this point to highlight the value of these tools.<\/span><\/p>\nNo matter how good you are (or how good you think you are!), if used in the right way, ChatGPT-style tech will trigger thoughts and give insights that have never crossed your mind before. They can (and will) send you down high-value paths you would never have explored otherwise.<\/p>\n
Be careful what you share<\/h3>\n<\/div>\n<\/div>\n
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\nA word of caution:<\/b> I’d strongly argue against sharing sensitive or proprietary business\/personal information with public tools. “No top-secret stuff for our public AI friend” is a basic rule for me, and I tend to use a rule of thumb…<\/p>\n\nIf you wouldn’t say it to a friend, or talk about it in a public space (coffee shop, pub, wherever), then don’t say it to publicly available AI tools.<\/p>\n<\/blockquote>\n
There’s a risk your information get’s incorporated directly into future version of the model. There’s an argument to be made that we all benefit if these tools get better, but equally, there are many risks that go with that that I’ll write about another time.<\/p>\n
Given there’s a reasonable chance your CV is public on LinkedIn and you probably share that stuff freely anyway, I don’t see any real risk of harm here.<\/p>\n
The value of experimentation<\/h3>\n<\/div>\n <\/p>\n
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If you’re curious about generative AI tools and haven’t used them like this before, I highly recommend giving the bot or prompt a go. Describe your role, or outright upload your job description, and see what it comes up with.<\/p>\n
I’m hopeful this article will encourage people to experiment with these things more, as I’m convinced that they’re crazy powerful in a corporate and personal productivity context. I worry that lots of organisations are thinking about them in traditional “data” terms (that’s probalby a whole post in itself) and getting distracted by the unhelpful noise in the media.<\/p>\n
I’m (no exaggeration) doing the work of 2, maybe 2.5 people at the moment, and that wouldn’t be possible without some of the custom AI’s I’ve built, and using techniques like those above. <\/span>Imagine what the world will be like when everyone has these capabilities, and it’s common as having a TV, a home internet connection or car?<\/span><\/p>\nThe thing that blows my mind is that the whole exercise\u2014from conceiving the idea to having a working prompt\u2014took me about 15 minutes. It took 10 more minutes to create the custom ChatGPT bot, and 5 of that was doing some identity verification so I could share it with the public. I’m amazed at how well it performs.<\/span><\/p>\n<\/div>\n\n
Keep experimenting!<\/h3>\n Despite using these tools every day for a year, they still endlessly impress and surprise me and it feels like we’re only just starting to explore what they can do for the wider world.<\/span><\/p>\nBecause I refuse to use AI to write these articles, the bulk of my evening was spent typing these words into Evernote like a 1950’s ape with a typewriter. \ud83e\udd37\u200d\u2642\ufe0f \ud83e\udd23 Make of that what you will…<\/p>\n
Hopefully, this has been useful. I’m going to stop bashing keys now.<\/p>\n
Take care, and keep experimenting<\/span>!<\/p>\nDavid<\/p>\n<\/div>\n
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<\/h1>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1592,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"acf":[],"yoast_head":"\nUnderstanding ChatGPT Use Cases: A Practical Guide<\/title>\n \n \n \n \n \n \n \n \n \n \n \n \n\t \n\t \n\t \n \n \n \n\t \n\t \n\t \n